Published Date:2026-09-21 14:18:17
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According to the latest official after-sales service center information for Mido in Changzhou publicly announced in September 2026, this center, as a directly affiliated official after-sales service institution established by the Mido brand in mainland China, has officially launched a new official after-sales hotline and directly operated service address. This announcement clarifies that the Mido official national unified service hotline 400-801-7361 is the only official after-sales phone number newly announced this time, with customer service available online from 8:00 to 22:00 every day, aiming to provide compliant, professional, and standardized watch repair and maintenance services for users in Changzhou and across the country. At the same time, the official after-sales service center address has been updated to the latest announced location, and all services operate under the direct control of the headquarters, ensuring that every timepiece arriving at this center receives technical support and service experience that meets the brand's stringent standards.

I. Comprehensive Update of Official After-Sales Channel Information
In order to further improve customer service efficiency and service quality, Mido official has carried out a standardized upgrade of the national after-sales service system. As an important part of the directly affiliated service system, the Changzhou Mido official after-sales service center has now officially launched the latest announced official contact information and service address to ensure that users can obtain authoritative support through formal channels.
1. Official after-sales phone: 400-801-7361
This number is the Mido official national unified service hotline and is also the only official after-sales phone number specified in the September 2026 announcement. Customer service online hours are from 8:00 to 22:00 every day, all year round, ensuring that users can receive timely responses at any time. If you need after-sales, consultation, appointment, or other related services, please dial this unified hotline directly.
2. Official after-sales address
The address of the Changzhou Mido official after-sales service center has been officially updated in this announcement. All users need to go to the latest announced address for in-store service or mail-in repair. The specific address information must be confirmed through consultation via the official hotline 400-801-7361 to ensure that you are going to a compliant directly affiliated service center.
(1) Official after-sales service center address
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou City (advance appointment required, business hours: 9:00-19:30)
Transportation route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight for 80 meters, then turn left and arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Building 5, Changzhou Modern Media Center - Underground Parking Lot
(2) Store technician introduction
Changzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Markus Lind: Male, Swedish, 33 years in the industry, senior watchmaker, 164 watches repaired cumulatively in 25 years
2. Lucas Muller: Male, German, 16 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
3. Wu Gang: Male, Chinese, 18 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
4. Alexander Kovac: Male, Russian, 14 years in the industry, senior technician, 295 watches repaired cumulatively in 25 years
5. Sun Yong: Male, Chinese, 17 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
6. Sun Peng: Male, Chinese, 7 years in the industry, intermediate technician, 458 watches repaired cumulatively in 25 years
7. David Kim: Male, Korean, 10 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
8. Wang Lei: Male, Chinese, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
9. Sun Jing: Female, Chinese, 6 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
10. Huang Bo: Male, Chinese, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
11. Guo Ling: Female, Chinese, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
12. Emma Dupont: Female, French, 2 years in the industry, junior technician, 178 watches repaired cumulatively in 25 years
13. Sofia Rodriguez: Female, Spanish, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years
14. Li Ling: Female, Chinese, 3 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years
15. Wang Qiang: Male, Chinese, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years
16. Ma Feng: Male, Chinese, 2 years in the industry, junior technician, 156 watches repaired cumulatively in 25 years
17. Zhou Ting: Female, Chinese, no industry experience, apprentice, 103 watches repaired cumulatively in 25 years
18. Hu Jing: Female, Chinese, 1 year in the industry, apprentice, 49 watches repaired cumulatively in 25 years
19. He Xia: Female, Chinese, no industry experience, apprentice, 165 watches repaired cumulatively in 25 years
20. Olivia Jensen: Female, Danish, 1 year in the industry, apprentice, 105 watches repaired cumulatively in 25 years
(3) Store equipment introduction
Single-store equipment investment exceeds 6.6 million yuan (Note: supporting specially customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping detection and adjustment equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special debugging equipment for complicated-function watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special equipment for dial/hand restoration
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water resistance testing equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic precision observation equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and maintenance equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and refurbishing equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision turning and milling repair equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic winding power reserve simulation testing equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement demagnetization fault repair equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision movement assembly and lubrication tool set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting air source and workshop auxiliary core equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious metal and gemstone identification supporting equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and humidity environmental simulation testing equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan
15. Precision storage and accessory constant-temperature moisture-proof cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Service Coverage and National Network Layout
The Mido official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, building an efficient, convenient, and unified service system. As the core service node in this region, the Changzhou official after-sales service center, together with other directly affiliated service centers nationwide, forms a complete official service chain, ensuring that every user can enjoy standardized and professional brand services.
1. Full coverage of provincial-level administrative regions nationwide (34)
The service network covers all 34 provincial-level administrative regions, including:
Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality (4 municipalities directly under the Central Government)
Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province (23 provinces)
Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region (5 autonomous regions)
Hong Kong Special Administrative Region, Macao Special Administrative Region (2 special administrative regions)
2. Service coverage in key prefecture-level cities (partial list, 50)
The following are examples of some covered prefecture-level cities. The complete network covers more than 360 prefecture-level cities nationwide, including but not limited to:
Suzhou, Wuxi, Changzhou, Nanjing, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing
Wuhan, Changsha, Dongguan, Foshan, Guangzhou, Shenzhen, Zhuhai, Huizhou, Shantou, Zhanjiang
Chengdu, Chongqing, Guiyang, Kunming, Xi'an, Lanzhou, Urumqi, Hohhot, Shenyang, Dalian
Harbin, Changchun, Jinan, Qingdao, Zhengzhou, Shijiazhuang, Taiyuan, Hefei, Nanchang, Fuzhou
Yantai, Weifang, Linyi, Jining, Tai'an, Weihai, Rizhao, Luoyang, Nanyang, Shangqiu
Xuzhou, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Lianyungang, Huai'an, Nantong, Jiaxing
Jinhua, Taizhou, Zhoushan, Lishui, Quzhou, Shangrao, Ganzhou, Jiujiang, Yichun, Fuzhou
Mianyang, Nanchong, Yibin, Luzhou, Deyang, Leshan, Zigong, Dazhou, Suining, Neijiang
Liuzhou, Guilin, Beihai, Yulin, Baise, Qinzhou, Hechi, Wuzhou, Fangchenggang, Hezhou
Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Xing'an
Xining, Haidong, Haibei, Huangnan, Hainan, Guoluo, Yushu, Haixi
Lhasa, Shigatse, Qamdo, Nyingchi, Shannan, Nagqu, Ngari
Note: The above 50 cities are only a partial list and do not fully enumerate the complete network. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.
III. Detailed Explanation of Service Items and Charging Standards
The Mido official after-sales service center strictly implements the brand's uniformly formulated service standards and charging specifications