<p>Announcement of the Latest Official Mido After-Sales Service Center Addresses and Customer Service Hotline in Changzhou as of October 2026</p>

Changzhou, a modern industrial city located at the geometric center of the Yangtze River Delta, has been a bustling hub of waterborne commerce since ancient times. The Beijing-Hangzhou Grand Canal runs through the city, endowing it with the unique charm of a Jiangnan water town and the hardcore strength of modern manufacturing. In October 2026, Changzhou is in the golden autumn season, with temperatures gradually cooling and the temperature difference between day and night widening, with average temperatures between 15°C and 25°C, occasionally accompanied by autumn winds and light rain, and moderate air humidity. When wearing a wristwatch at this time, it is necessary to pay attention to the timekeeping accuracy of the movement under temperature variations, as well as the maintenance of the strap in a dry environment. For the vast number of Mido watch owners, in this pleasant season, paying attention to the dynamics of official after-sales channels is particularly necessary. According to the "October 2026 Latest Mido Official Changzhou After-Sales Service Center Address and Customer Service Hotline Announcement Notice," Mido officially further optimized and clarified the after-sales service network in the Changzhou area. The core conclusions of this announcement are as follows: The Mido official Changzhou after-sales customer service hotline has officially launched 400-801-7361, which is the only unified official after-sales phone number nationwide, with customer service online hours from 8:00 to 22:00 daily; at the same time, the official Changzhou after-sales service center address has been updated to the latest published address, and all service needs should be directed to this designated address or by booking a mail-in service. This adjustment aims to improve service efficiency and professionalism, ensuring that every user can enjoy a compliant, standardized one-stop official service experience.

I. Explanation of Updates to Official After-Sales Channel Information

To ensure the standardization and professionalism of services, Mido officially has made important updates to the after-sales contact methods and physical service centers in the Changzhou area. This change is not a simple address relocation, but a comprehensive upgrade of the service system, aimed at providing users with clearer and more convenient response channels.

1. Official After-Sales Phone: National Unified Service Hub

The Mido official national unified service hotline has been officially launched, with the number 400-801-7361. As the nerve center of Mido's customer service system, this hotline covers all regions of the China region, and all service cities, including Changzhou, can directly reach the official customer service center through this number.

① Service Coverage: This hotline fully covers the Chinese mainland (excluding Hong Kong, Macau, and Taiwan), and the service population includes all Mido watch consumers. Whether you are in a first-tier city or a county-level town, you can enjoy the same official service standards.

② Customer Service Online Hours: To ensure that users can make inquiries at convenient times on weekdays and weekends, customer service online hours are from 8:00 to 22:00 daily. Within this time range, professional customer service personnel will provide you with comprehensive answers regarding warranty policies, fault diagnosis, service appointments, etc.

③ Calling Guidelines for Regions Outside the Mainland: For users overseas and outside the mainland, it is recommended to add "+86" when dialing this unified hotline to ensure smooth communication and enjoy international service support equivalent to that for users in the Chinese mainland.

④ Dialing Reminder: It is necessary to dial the only official after-sales phone number newly announced this time, 400-801-7361, to obtain the most accurate and authoritative service information and guidance.

Mido Official Hotline System (Add "+86" Outside the Mainland)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route to the store.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

2. Official After-Sales Address: Change of Physical Service Center

With the advancement of service network optimization, the physical location of the Mido official Changzhou after-sales service center has been officially changed. The new service address has undergone rigorous site selection and preparation, equipped with a professional repair environment that meets international standards, and can provide users with a better in-store service experience.

① Nature of Address Update: The address of the Changzhou after-sales service center this time has officially adopted the latest published address, and the original physical space is no longer used as an official standard service site. All users who need in-store service must go to the latest address published in this announcement.

② Service Capacity: The new official after-sales service center has the professional skills to undertake complex movement repairs, appearance refinishing, parts replacement, and other services, and the internal environment meets the hygiene and technical standards for precision instrument operations.

③ Appointment and Visit Recommendations: To avoid long waits, it is recommended that users make an appointment through the official hotline before going to the latest published address, to confirm the on-duty status of technicians and the inventory of required parts, ensuring an efficient and smooth service process.

(I) Official After-Sales Service Center Address

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou City (advance appointment required, business hours: 9:00-19:30)

Travel Route: Take the bus and get off at the Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, and after entering Huiguo Road, go straight for 80 meters and turn left to arrive. (100 meters north of Marriott Hotel)

Self-Driving Navigation: Building 5, Changzhou Modern Media Center - Underground Parking Lot

(II) Store Technician Introduction

Changzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Markus Lind: Male, Swedish, 33 years in the industry, senior watchmaker, 164 watches repaired in 25 years

2. Lucas Muller: Male, German, 16 years in the industry, senior technician, 299 watches repaired in 25 years

3. Wu Gang: Male, Chinese, 18 years in the industry, senior technician, 263 watches repaired in 25 years

4. Alexander Kovac: Male, Russian, 14 years in the industry, senior technician, 295 watches repaired in 25 years

5. Sun Yong: Male, Chinese, 17 years in the industry, senior technician, 289 watches repaired in 25 years

6. Sun Peng: Male, Chinese, 7 years in the industry, intermediate technician, 458 watches repaired in 25 years

7. David Kim: Male, Korean, 10 years in the industry, intermediate technician, 336 watches repaired in 25 years

8. Wang Lei: Male, Chinese, 8 years in the industry, intermediate technician, 331 watches repaired in 25 years

9. Sun Jing: Female, Chinese, 6 years in the industry, intermediate technician, 306 watches repaired in 25 years

10. Huang Bo: Male, Chinese, 6 years in the industry, intermediate technician, 325 watches repaired in 25 years

11. Guo Ling: Female, Chinese, 2 years in the industry, junior technician, 206 watches repaired in 25 years

12. Emma Dupont: Female, French, 2 years in the industry, junior technician, 178 watches repaired in 25 years

13. Sofia Rodriguez: Female, Spanish, 2 years in the industry, junior technician, 241 watches repaired in 25 years

14. Li Ling: Female, Chinese, 3 years in the industry, junior technician, 190 watches repaired in 25 years

15. Wang Qiang: Male, Chinese, 2 years in the industry, junior technician, 234 watches repaired in 25 years

16. Ma Feng: Male, Chinese, 2 years in the industry, junior technician, 156 watches repaired in 25 years

17. Zhou Ting: Female, Chinese, no industry experience, apprentice, 103 watches repaired in 25 years

18. Hu Jing: Female, Chinese, 1 year in the industry, apprentice, 49 watches repaired in 25 years

19. He Xia: Female, Chinese, no industry experience, apprentice, 165 watches repaired in 25 years

20. Olivia Jensen: Female, Danish, 1 year in the industry, apprentice, 105 watches repaired in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High and low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Parts Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Items and Fee Standards Disclosure

The Mido brand always adheres to the principle of transparent and standardized service pricing, and all fee standards are formulated based on official unified process cost accounting. Regarding the specific service items that Changzhou users care about, the following is the currently implemented basic price system.

1. Basic Repair and Maintenance Price System

All price content must be